Terms of service
Terms of Service
Last updated: September 23, 2026
Welcome to Lumaprintme (operated by BNRHO LLC). By accessing our website, using our services, or purchasing products from us (such as wall art prints, custom graphics, and print-on-demand items), you agree to be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our store.
1. Overview & Operating Entity
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Operating Company: BNRHO LLC
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Store Name: Lumaprintme
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Registered Address: 1209 Mountain Road PL NE, Ste R, Albuquerque, NM 87110, USA
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Support Email: bnrhoaitahmed@gmail.com
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Support Phone: +1 (757) 936-8750
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.
3. Products, Pricing & Fulfillment
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Print-on-Demand & Custom Items: Products on Lumaprintme are custom-made or fulfilled upon order. Due to this nature, descriptions, images, and availability are subject to change without notice.
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Pricing: All prices are listed in USD (or applicable currency) and are subject to change. We reserve the right at any time to modify or discontinue any product without notice.
4. Payments & Billing
We accept secure payments through authorized payment gateways (such as credit cards, PayPal, or bank transfers via Mercury). You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. Shipping & Delivery
Delivery terms, fulfillment times, and shipping addresses are handled as outlined in our shipping guidelines. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
6. Return & Refund Policy
Due to the custom and print-on-demand nature of our products, general returns for change of mind are not accepted. If an item arrives damaged, defective, or incorrect, you must contact us at bnrhoaitahmed@gmail.com within 14 days of delivery with photographic evidence for review and replacement/refund eligibility.
7. Intellectual Property Rights
All content included on this site—such as text, graphics, logos, images, and software—is the property of BNRHO LLC or its content suppliers and protected by international copyright laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission by us.
8. Limitation of Liability
BNRHO LLC and its directors, employees, or agents shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of any of the services or products procured from the store.
9. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of New Mexico, United States.
10. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.
Contact Information
Questions about the Terms of Service should be sent to us at bnrhoaitahmed@gmail.com or via mail at: BNRHO LLC / Lumaprint 1209 Mountain Road PL NE, Ste R, Albuquerque, NM 87110, United States